Shipping Policy

Thank you for visiting and shopping at www.jumblegutlane.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 3-5 business days. 

Orders are not shipped or delivered on Sundays or public holidays.

If we are experiencing a high volume of orders or in particularly busy periods like Christmas, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
Drop offs in Tauranga/Pick up Tauranga, New Zealand	2 - 4 business days	Free
Courier - NZ Wide	3 - 5  business days	Free for orders over $50.00
Courier - North Island, New Zealand	3 - 5 business days	$5.00 (3.5kg and under)
Courier - South Island, New Zealand	4 - 7 business days	$7.50 (3.5kg and under)

* Overnight delivery is only available for orders with delivery addresses within the North Island and when requested.

Delivery delays can occasionally occur.

Shipment to Physical Address in New Zealand only

www.jumblegutlane.com ships to addresses within New Zealand only

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

 

Damages

www.jumblegutlane.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Please see our Return and Refund Policy for detailed information.